You are a valued customer of Ciba. Keeping you in the loop of our ongoing transformation initiative is important to us. Below you can find a copy of the letters that have been sent to our different groups of customers.

Who receives which letter?

June 2008: Customer directly impacted by Ciba’s last transformation initiative, i.e. our customers purchasing from or being delivered from Ciba plants located in Asia-Pacific: view letter [PDF]

February 2008: Customer directly impacted by Ciba’s fourth transformation initiative, i.e. our customers purchasing from or being delivered from Ciba plants located in Bahrain, Benelux, Denmark, Finland, France, Hungary, Norway, South Africa, Spain, Sweden and Turkey: view letter [PDF]

September 2007: Customer directly impacted by Ciba’s third transformation initiative, i.e. our customers purchasing from or being delivered from Ciba plants located in NAFTA and LATAM: view NAFTA and LATAM letters [PDF]

March 2007: Customers directly impacted by Ciba’s second transformation initiative, i.e. our customers purchasing from or being delivered from Ciba plants located in Austria/Germany/Switzerland: view letter [PDF]

November 2006

• Customers directly impacted by Ciba’s first transformation initiative, i.e. our customers purchasing from or being delivered by Ciba plants located in Italy/UK: view letter [PDF]
• Global Accounts customers, i.e. centrally managed by a Ciba Global Account Manager: view letter [PDF]
• Other customers worldwide, i.e. not directly impacted by the first implementation: view letter [PDF]