We have standard terms of trade or Conditions of Sale with which you should already be familiar. A couple of particular items of interest include using direct debit for easy payment and the best system for requesting essential copy invoices or proof of delivery. See the separate pages for details.

We are organised in a way that builds our relationships with you so please keep in touch with the relevant contacts for your business and let us know if you have any problems or queries.

Remittances can be emailed to a single contact address remittance@ciba.com or you can fax us on + 44 (0) 1625 888795.

Contacts for your company are usually organised alphabetically:

Claire Pointon on + 44 (0) 1625 888237 handles companies A to D

Tracey Leonard on + 44 (0) 1625 888781 handles companies E to O

Rowena Moore on + 44 (0) 1625 888790 handles companies P to Z.